Talk Academy is a noida based corporate training institute, which provide training for corporate sector as well as for interview

	Spoken English
	Personality Development/soft skills
	Voice and Accent
	American Accent

	British Accent
	Interview skills
	Call-Centre Training
	Behavioral Skills/Life Skills

	Process Training
	Corporate Training
	Customer care/Telemarketing
	Tarot-Reading

Testimonials

My Best Compliments to an initiative for betterment of professionalism!

Mukesh D Parakh, General Manager & Company Secretary

No words to express my gratitude to you people for this wonderful initiative.

Saumen Chatterjee, Dy Chief Manager

Many congratulations for the team who have put their efforts to come up with such a brilliant result.
Deepak Maharishi-Assistant Manager

Congratulations for this wonderful piece of effort. It is indeed a great effort. My best wishes and compliments to you and your entire team.

Rupa Radhakrishnan

Get In Touch

talkacademy1@gmail.com

www.talkacademy.com

CALL CENTRE TRAINING - 12-days training Or Weekend Basis

Contact Us for more Details

Eligibility-10+2

For those who you are looking to be recruited by call centers and require some amount of training in the following areas:

	Grammer
	Business English
	Fluency
	Clarity
	Accent neutralization

Customer Care/Telemarketing - 2days

To be an effective agent , you need to know how to handle customers. Our course will cover

	Projecting a professional image, building rapport,
	voice presentation skills.
	Customer service essentials
	Polite English
	Active listening techniques.
	Questioning and summarising skills.
	Putting your customers at ease
	Time management on the telephone
	Handling complaints and angry customers
	Managing different customer behavior
	Telephone etiquette
	Outbound / Inbound Calls
	Difference in Empathy and sympathy

Voice & Accent - US/UK

This course will enable you to join a call centre and go in for any of the above accents.

	Breathing & Relaxation
	Neutralising regional sounds
	Comprehending US/UK accents
	Speaking effectively - voice modulation and stress
	Names of Places/people
	Vocabulary
	Listening skills

Saturday Sunday /Weekend classes also available.